7 Easy Ways to Fix Xbox Not Downloading Games on Windows 10 or 11
The Xbox app is a one-stop place for all PC game lovers to download the latest games with a PC Game Pass subscription. While the app works great for the most part, it’s not uncommon for users to run into some issues from time to time. Fortunately, there are a few common fixes for all kinds of situations. In this article, we bring you 7 simple methods to fix “Xbox app not downloading games” problem on Windows 10 or 11 PC.
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Check your internet connection
A bad internet connection is one of the likely reasons why the Xbox app won’t download games on your Windows 10 or 11 PC. Click the Wi-Fi icon in the lower right corner of the toolbar to see if you’re currently connected to a network. Also check the connection status for “internet access”. You can also try loading a webpage in Chrome to check if your internet connection is working. Run a speed test to further check your connection strength.
Check if your PC Game Pass subscription has expired
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An active PC Game Pass subscription is required to download games using the Xbox app. Normally, the subscription automatically renews each month, but lack of funds or other bank account related issues may have prevented Microsoft from renewing the subscription. To correct this issue and sign up for PC Game Pass, go to your Microsoft account page and select “Payment Options” under Payment & Billing.
Use the Windows Troubleshooting tool
Here’s how you can use the Windows Troubleshooter to fix common application problems.
Step 1: Go to Settings and select Update & Security.
Step 2: Select “Troubleshooting” from the side menu.
Step 3: Click on “More troubleshooters” and select Windows Store apps.
Check your computer’s storage space
Xbox will not download any game to your PC if it is running at full storage capacity. Use File Explorer to check the capacity of each drive. You can also change the download location to a drive with free storage space. To do this, simply open the Xbox app and go to Settings>General and change the destination folder in the game installation options.
Check if the Xbox servers are down
The Xbox app may refuse to download the game due to a problem with its servers. To check if the Xbox servers are running, go to the Xbox Status page. If the servers are down, you will have to wait until they are back up. If there is nothing wrong with the servers, try other fixes in this list.
Repair and reset the Xbox app
“Fixing” the Xbox app will take care of minor issues in the app that may be preventing it from working properly. You can also try resetting the app, which will clear all app data and log you out of the app. You will need to sign in again to continue using the app. To repair and reset the Xbox app, go to Settings>Applications>Microsoft Store>Advanced options.
Update the Xbox app
It’s possible that an unexpected error is preventing you from downloading games using the Xbox app. Usually these bugs are fixed with a quick update from the developer. To update the Xbox app, simply open its page in the Microsoft Store and select Update.
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These are 7 simple methods to fix the “Xbox app not downloading games” problem on your Windows 10 and 11 PC. If you’ve tried all these fixes and still can’t download a game from the Xbox app, try uninstalling and reinstalling the app. Apart from that, you can also try restarting your computer to fix any background glitches. If you found this article helpful, let us know in the comments!
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